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Hotel · Dusseldorf · North Rhine-Westphalia

Novotel Duesseldorf City West

A 4-star eco-friendly hotel in Dusseldorf's Lorick district, a short walk from Haus am Seestern and well-connected to the city centre.

  • Close to public transport for easy city access
  • On-site restaurant and bar with special diet menus
  • Fitness centre and sauna available
7.9 Very good 1407 reviews Booking.com 7.9 · 1407 reviews

About

Novotel Duesseldorf City West

Novotel Duesseldorf City West is a 4-star hotel in the Lorick district, about a 5-minute walk from Haus am Seestern. The eco-friendly property offers a restaurant, bar, fitness centre, and sauna, plus meeting facilities for business travellers.

Guest rooms include air conditioning, soundproofing, tea and coffee facilities, and free Wi-Fi. The hotel also provides parking, a 24-hour reception, and express check-in/out, making it a practical base for exploring Dusseldorf.

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

6 reasons to book
  • Good location for transport links — Close to public transport and a short walk from Haus am Seestern, making it easy to reach the city centre.
  • Spacious, clean rooms — Multiple guests highlight the spaciousness and cleanliness of the rooms, along with reliable amenities like Wi-Fi.
  • Strong breakfast offering — The breakfast buffet receives praise for its variety and quality, though some find it pricey.
  • Friendly and helpful staff — Guests consistently mention the warm, efficient service, including English-speaking staff who assisted non-German speakers.
  • Good value for money — Several guests note a strong price-performance ratio, especially for business stays.
  • On-site facilities — A fitness centre, sauna, restaurant, and meeting spaces are available for guests.

Worth weighing

4 to weigh
  • Breakfast can be pricey — While the breakfast is praised, some guests feel the €20 charge is too high for what's on offer.
  • Rooms and cleanliness rated lower — Though guests enjoy spacious rooms, the rating for this category is the lowest at 6, suggesting some inconsistency.
  • Location not in the heart of the city — The hotel is in the Lorick district, about 3 km from Hofgarten, so it's not walkable to the old town; you'll need public transport.
  • Limited room type flexibility — Only three room types are offered, with the Standard rooms having either a double or twin beds; no family suites are listed.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Double Room

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Superior Queen Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essentials

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Lift
  • No smoking on site

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus
  • In-room breakfast
  • Tea and coffee facilities
  • Electric kettle

Wellness & Leisure

  • Fitness centre
  • Sauna
  • Children's play area

Services

  • 24-hour reception
  • Express check-in/ -out
  • Luggage storage
  • Currency exchange
  • Laundry
  • Dry cleaning
  • Room service
  • Housekeeping
  • Business centre
  • Meeting/ Banquet facilities

Accessibility & Safety

  • Rooms/ Facilities for disabled
  • Safe deposit box
  • Security
  • Key card access
  • Smoke detectors
  • Fire extinguishers

Family

  • Cots
  • Children's menu

Parking & Pets

  • Parking
  • Pets allowed

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.9
Very good 1407 reviews

Guest-rated 7.9/10 from 1,407 reviews

Booking.com · 7.9 · 1407 reviews
Rooms and cleanliness6.0
Location9.0
Dining7.0
Price and service7.0
7.9Verified guest

“Breakfast was quite good, and I appreciated the complimentary citrus water in the lounge. The room was clean and comfortable, and they replaced my lamps quickly. Public transport is very close, making it easy to get around. The staff were friendly and helpful.”

7.9Verified guest

“Everything was perfect for my business trip. I had a lovely, cosy room with breakfast. All staff were good and resolved my issues nicely. The location was great, just minutes from Haus am Seestern.”

7.9Verified guest

“Great service with on-site parking. The building and rooms were very good, and breakfast was included.”

7.9Verified guest

“BBQ events were fantastic, the staff built good relationships, breakfast had a nice variety, and the gym and sauna were available.”

7.9Verified guest

“The rooms are spacious.”

7.9Verified guest

“Excellent price-performance ratio, good connections to the city, and clean rooms.”

04 — Location

Getting around Dusseldorf

The property sits in Dusseldorf.

Getting around: The hotel is about a 5-minute walk from Haus am Seestern and has a tram stop nearby, making it easy to reach the city centre. Several guests praise the public transport connections.

Nearby attractions: Hofgarten public park is about 3 km away. The old town is accessible by tram, as noted by guests.

Dining and services: The hotel has a restaurant and bar on site, and room service is available. There are also vending machines and a business centre.

Niederkasseler Lohweg 179, Dusseldorf, North Rhine-Westphalia, 40547, Germany

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 01:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
232 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is from 01:00 to 12:00.

Is parking available at the hotel?

Yes, parking is available on site. Some guests mention underground parking, but details on rates are not specified.

Are pets allowed?

Yes, pets are allowed at the hotel.

Does the hotel have a fitness centre or sauna?

Yes, both a fitness centre and a sauna are available for guests.

What breakfast options are offered?

The hotel offers a breakfast buffet with a large selection of hot and cold food. In-room breakfast is also available. The buffet costs €20 per person, which some guests find pricey.

Is there air conditioning in the rooms?

Yes, all room types include air conditioning.

Are there facilities for children?

Yes, the hotel provides cots, a children's menu, and a children's play area.

The bottom line

A dependable choice for business or city trips, offering spacious rooms, a solid breakfast, and easy tram access. The price is fair, but factor in the breakfast cost and the need to travel to the old town.

7.9Our take based on 1,407 guest reviews

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